What we do
Seven ways in. The same question underneath.
Every engagement starts as one of these. Most end up touching two more, because the problem an organisation can name is rarely the one holding it up.
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These are entry points, not boxes.
A decision-rights problem is usually encoded in a permission model; a modernisation that won't start is usually waiting on someone who was never given the authority to start it. Pick whichever one reads closest to your situation. We'll say early if it's the wrong one.